Installation and activation

The installation guides below describe Mac; the Windows Resolve activation section covers the separate Windows helper. These guides do not establish Windows feature parity. Windows ARM is not supported by the current GLAZE offer. Use your purchased format and OS download; check download guidance or ask support when architecture or host versions are unclear.

Get the right Mac download, install it, and activate the formats you own.

Choose your edition

The Mac Standalone release called 1.1 uses app version 1.0.1, build 11. Plugin installer and effect version numbers can differ; use the version shown in your installed app or effect with your installer filename. These Mac guides require macOS 14 or later and a Metal-capable Mac. Universal downloads contain Apple silicon and Intel code, but physical Intel validation remains pending. Contact support before purchasing for Intel.

Standalone does not include plugin access. Installing a package does not change your purchased edition. If you bought the wrong edition, describe whether you want an exchange or want to keep Standalone and add plugins before making another purchase.

Use your order's download instructions. Missing access? Contact faceworldinstruments@gmail.com from your purchase address with the order number. Do not use an old beta or private test build as a substitute.

Install Standalone

1. Save your work and quit GLAZE.
2. Open GLAZE-CRT-1.0.1-macOS-Universal.dmg.
3. Drag GLAZE into Applications.
4. Eject the disk image and open GLAZE from Applications.
5. Connect to the internet. Enter the purchase email and order number from your receipt in the activation screen.

You do not need a separate pasted license key. The DMG does not install plugins.

Continue with Standalone: your first export.

Install the plugins

1. Save projects and finish active renders.
2. Quit After Effects, After Effects Render Engine, Premiere Pro, Adobe Media Encoder, DaVinci Resolve and GLAZE Activation.
3. Open GLAZE-Adobe-DaVinci-macOS.pkg from your order. After support confirms a replacement is available for your edition, download it again using your order’s instructions instead of reopening an older file in Downloads. The filename alone does not identify the installer version.
4. Follow macOS Installer and provide normal administrator authorization when prompted.
5. Wait for successful completion before reopening your editor.

The released package installs the Adobe effect, Resolve OpenFX effect, optional Adobe panel and activation utility together. There is no component-selection screen. It does not install or replace Standalone.

Activate the plugins

Installation and activation are separate. Use GLAZE Activation with your purchase email and order number.

If the utility has not opened:

1. In Finder, choose Go > Go to Folder.
2. Enter /Library/Application Support/Faceworld Video/.
3. Open GLAZE Activation and follow its purchase-email/order-number prompts.

If it already recognizes this Mac's activation, preserve that working state. For an error, keep the exact message and contact support rather than deleting license files or retrying device resets.

Continue with After Effects, Premiere Pro or DaVinci Resolve.

Windows: activate the Resolve plugin

The Windows plugin installer includes a separate GLAZE Activation helper. Open it outside Resolve:

1. Open Start > Faceworld > GLAZE Activation, or search Start for GLAZE Activation.
2. Connect to the internet and enter your purchase email and order number.
3. Select DaVinci Resolve, then choose ACTIVATE THIS PC.
4. After activation succeeds, reopen Resolve.

If the helper is missing, contact support with the exact installer filename and build. If it reports an error, keep the exact message. Preserve existing activation records; deleting them or reinstalling does not release a device.

This is the activation workflow for the released Windows plugin installer. It does not establish compatibility with an unlisted Windows architecture or Resolve version.

Device allowance, updates and offline preparation

Your license is for one user on up to two activated physical computers. Complete does not provide a separate pair of computers for every editor.

Activate online first on each Mac. Before an offline session, reopen your installed setup and check a short export while you still have internet. Resolve any activation message before you go offline.

To update, quit GLAZE and the relevant editors, use the current download for your edition and keep your presets, projects and activation records. Keep the last working download. Reinstalling is not a way to release a seat.

If the same Mac is unexpectedly treated as a new device, or you are replacing a Mac and hit the activation limit, contact support. Do not clear Keychain items or delete activation records.

When installation does not complete

Retain the first Installer log and exact package filename/version before a support-directed retry. Save your work and close the relevant apps. Stop repeated attempts and contact support with the exact message or a cropped screenshot. Keep diagnostic files private unless support requests a specific file.

If macOS reports a damaged, untrusted or unverifiable download, stop and send the exact message. Do not disable security or change plugin-folder permissions.

See Troubleshooting for the information that helps resolve a problem.

Contact Support